Privacy Policy

This Privacy Policy explains how Jinu ("Jinu," "we," "us," or "our") collects, uses, discloses, and otherwise processes your information when you use the Jinu website and mobile applications and related services (the "Jinu Service"). Jinu is designed to collect as little personal information as necessary. We do not sell or share your personal information for advertising, we do not use advertising networks or build advertising profiles, and we do not process payments between buyers and sellers. We store approximate, city-level location and do not collect precise device location. If you are a resident of a United States state with a consumer privacy law, please also see Section 08.

A. Information you provide

• Account information, such as your email address and, if you sign in with Google or X, the name and profile picture those providers return. Sign-in is passwordless, and we do not collect or store passwords.
• Profile information you choose to add, such as a display name, username, biography, avatar, default location, and your notification and privacy settings.
• Listing content, such as titles, prices, categories, descriptions, the city you enter, photographs, and, for certain categories, structured details (for example, vehicle or property attributes and, for job posts, an application email and resume).
• Communications and activity, such as messages, offers, reviews, reports, and support requests.

B. Information we collect automatically

• Device and log information, such as your IP address, browser and device type, and access times.
• Approximate location, derived from the city you enter or inferred from your IP address. We do not collect precise device location.
• Usage information, collected with first-party analytics and cookies or similar technologies (see Section 05).

C. Information from third parties

We receive limited information from sign-in providers when you choose to use them, and from data lookups used to complete a listing (for example, decoding a vehicle identification number or retrieving location context for a property). We do not obtain information from data brokers.

• To provide, maintain, and improve the Jinu Service, including creating your account and displaying and routing listings, messages, and offers;
• To keep the marketplace safe, including detecting and preventing fraud, scams, and abuse, and reviewing content;
• To process fees for publishing certain listings and to send you service and transactional communications;
• To comply with law and enforce our agreements; and
• To provide optional features you choose to use, such as artificial-intelligence drafting tools.

We do not use your information to target advertising to you or to build advertising profiles.

We disclose your information only in these circumstances:

• With other users, when you post a listing or public profile or communicate through the Jinu Service. Your contact email is not displayed publicly.
• With service providers that process information on our behalf. These include providers that help us with website hosting and content delivery, database and file storage, identity and authentication, email delivery, payment processing (Stripe), error monitoring, rate limiting and abuse prevention, geocoding and maps, optional artificial-intelligence features, and push-notification delivery. They may use the information only to perform services for us. A current list of our service providers is available on request at privacy@jinu.app.
• For legal and safety reasons, to comply with law, respond to lawful requests, enforce our agreements, or protect the rights, safety, and property of Jinu, our users, or the public.
• In a business transfer, such as a merger, financing, acquisition, or sale of assets.
• With your consent or at your direction, and in aggregated or de-identified form.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We use a small number of cookies and browser-storage keys to operate the Jinu Service, remember your preferences, and understand how the Service is used. We do not use advertising cookies or tracking pixels, we do not use any advertising networks or third-party ad or cross-site tracking technologies, and we never sell your personal information. The categories we use are:

• Strictly necessary, such as your Supabase sign-in and session cookies, a cross-site-request-forgery token, and load-related cookies. These keep you signed in and let the Service work, so they are always on and do not require consent.
• Functional storage, such as your language, display, and marketplace preferences and your recently-viewed items. These are stored on your device to remember your choices.
• First-party analytics, our own measurement of how the Service is used (for example, funnel and usage events) so we can improve it. This is first-party only: it is not shared with any third party, not tied to any ad network, and never sold. It runs only after you accept our cookie banner.
• Error monitoring, a diagnostics service (Sentry) that captures errors, and limited session-replay recordings used only for debugging. Session replay runs only after you accept our cookie banner.

First-party analytics and session-replay recording run only after a visitor accepts the cookie banner. If you choose "Essential only," they stay off. Signed-in users can also turn analytics off at any time in Settings. You can change or withdraw your choice at any time using the "Cookie settings" link in the site footer, and most browsers let you remove or reject cookies, although this may affect how the Jinu Service works. For the full list of cookies and storage keys with their purpose and retention, see our Cookie Policy.

We retain personal information for as long as necessary to provide the Jinu Service and for the purposes described in this Policy, and then delete or anonymize it. Retention periods depend on the nature of the information, the length of your relationship with Jinu, and any legal, dispute-resolution, or safety obligations that require us to keep it. When you delete your account, we delete or anonymize the associated personal information, except where retention is required by law.

You may review and update your profile and settings at any time, opt out of non-essential communications, export a copy of your data, and delete your account from within the Jinu Service.

Depending on where you live, you may also have the right to access or know, correct, delete, and obtain a portable copy of your personal information, to opt out of the sale or sharing of personal information and of targeted advertising, and to appeal a denied request. To exercise a right, use the in-app tools or email privacy@jinu.app. We verify requests using the account email associated with the data and respond within the time required by applicable law.

California. In the past twelve months we collected the categories of personal information listed below. We did not sell or share personal information for cross-context behavioral advertising, and we do not use or disclose sensitive personal information for purposes that would require a right to limit. California residents have the rights described in Section 07 and may exercise them as described there.

Other United States states. Residents of states with comprehensive privacy laws (for example, Virginia, Colorado, Connecticut, Utah, Texas, and Oregon) have the rights described in Section 07. Because Jinu does not sell personal data, conduct targeted advertising, or profile users in furtherance of significant decisions, the related opt-outs require no action.

EEA, United Kingdom, and Switzerland. Where these laws apply, Jinu is the controller of your personal information and relies on the legal bases of performance of a contract, consent, legitimate interests, and legal obligation. You may object to or restrict certain processing, withdraw consent, and lodge a complaint with your supervisory authority. Where we transfer information internationally, we rely on appropriate safeguards such as the Standard Contractual Clauses.

The minimum age to use the Jinu Service is sixteen, and we do not knowingly collect personal information from anyone under sixteen. A user who is sixteen or seventeen may use the Jinu Service only with the involvement and supervision of a parent or legal guardian, who is responsible for the minor's activity. Certain higher-risk categories and features, including motor vehicles, housing, jobs, paid services, payments, shipping, financial transactions, and contracts, are restricted to users eighteen and older. If you believe a person under sixteen has provided us information, contact privacy@jinu.app.

We use reasonable technical and organizational measures, including encryption in transit and access controls, to help protect your information. No method of transmission or storage is completely secure.

We may update this Privacy Policy from time to time. If we make changes, we will revise the date at the top of this page and, for material changes, provide more prominent notice. Your continued use of the Jinu Service after an update takes effect signifies your acceptance of the revised Policy.

If you have questions or requests regarding this Privacy Policy, contact us at privacy@jinu.app. For general help, contact hello@jinu.app. A postal address is available on request. This Policy should be read together with our Terms of Service.